Customer Experience

In a nutshell, physical therapy gets you back on your feet. Wellness programs keep them running.

Physical therapy is best when you need the skilled assessment and treatment of a physical therapist to problem solve and restore function.

Examples include:

• Dizziness

• Fall risk assessment and treatment

• Orthotic and assistive device prescription

• Modalities to reduce pain and optimize movement such as manual therapy, dry needling, electrical stimulation or blood flow restriction

• Injury or surgical recovery programs

Wellness programs (Jumpstart, Anti-Freeze Bootcamp, Neuro Performance) are best for those who want to improve their overall health and fitness. Think goals such as improving strength, stamina, speed, flexibility and balance.

Empower’s wellness programs are designed to build resiliency and prevent future problems so that you can spend less time in physical therapy fixing problems and more time feeling your best.

For People with Medicare:

• Unfortunately, Medicare beneficiaries are legally required to use Medicare benefits for their physical therapy and cannot choose to pay cash instead.

• Medicare beneficiaries can receive services that Medicare does not cover, including wellness (Jumpstart, Anti-Freeze Bootcamp, Neuro Performance)

If you have Medicare and require physical therapy, we will gladly recommend alternative providers.

Still not sure? Fill out our new client form and we’ll reach out to schedule a free phone consultation to find your best fit.

Wait times vary from days to months and are impacted by the needs of our current clients, and your scheduling flexibility.

All Physical Therapy clients and current wellness clients have priority scheduling.

Physical therapy treatment plans are individualized and vary depending on each client’s unique needs and medical condition. Wellness clients are offered the opportunity to renew halfway through their scheduled programs.

Once a client chooses not to renew their program, we then offer appointments to the next person on the wait list.

When you are next on the waitlist, we will reach out to you by both text and email with options to schedule your first appointment.

If we do not hear back from you within one week, we move on to the next person on the wait list.

We promise, physical therapy at Empower is worth the wait! Don’t take our word for it. See what our clients have to say.

Empower is not in-network with any insurance companies.

How Payment Works:

1. You directly pay Empower a flat, per visit rate.

2. Upon request, Empower will provide you with a superbill (detailed receipt) that you may submit to your insurance company for out-of-network services.

3. If covered, your insurance company will reimburse you directly.

The short answer: RESULTS.

The long answer: We want to provide a much needed alternative when the standard, insurance model of health care isn’t enough.

For some of you, your insurance coverage is solid and meets your needs. Great! We encourage everyone to take advantage of their insurance benefits if you are happy with your results.

For many others, especially those with chronic conditions, insurance based PT simply doesn’t cut it…

• Frequent authorizations delaying treatments

• Yearly visit caps that leave you hanging

• Reduced frequency of treatments in an attempt to “conserve visits”

• Denials for pre-existing conditions or denial of recommended treatments

• Limited face time with your provider

• A factory like experience lacking personalized care

… all slowing down your progress.

Maybe you got discharged because you are now “independent,” yet you know you haven’t achieved your full potential. Or worse yet, you heard the dreaded “plateau” word and got discharged because you “weren’t making enough progress.”

Empower uses a self-pay model to fill the gap in cases where the standard system fails. Self-pay means we work for you, not your insurance company.

Our flat rate, per visit, payment is predictable and easy to understand. It allows for continuous progress. When you no longer need skilled PT but want to keep getting stronger, faster, more balanced… you can transition right into a wellness program with the same therapist that knows your story.

When you remove all the delays, detours and road blocks of insurance, every treatment is delivered with the quickest, most direct route to meeting and exceeding your goals. You get better, faster. And can keep getting better, and better and better and better….

No. Unfortunately, Medicare beneficiaries are legally required to use Medicare benefits for their physical therapy and cannot choose to pay cash instead.

Medicare beneficiaries can receive services that Medicare does not cover, including wellness (Jumpstart, Anti-Freeze Bootcamp, Neuro Performance)

If you have Medicare and require physical therapy, we will gladly recommend alternative providers.

Still not sure? Fill out our new client form and we’ll reach out to schedule a free phone consultation to find your best fit.

Our experienced PT’s are highly trained and offer a wide variety of treatments to help you achieve the results you want. Every treatment is unique and may include any of the following:

• PWR! Therapy (Parkinson’s Wellness Recovery)

• Fall risk reduction and prevention programs / balance therapy

• Freezing of gait treatment

• Gait training to reduce shuffling or other abnormalities

• High Intensity Gait Training Program for neurological conditions such as stroke, brain injury and Parkinson’s

• Balance Harness Supported Exercise

• Vestibular rehabilitation to reduce dizziness and improve balance

• Treatment to improve posture

• Slip Trainer Balance Recovery

• Pain and mobility treatment

• Functional strengthening

• Dry Needling

• Blood Flow Restriction

• Instrument Assisted Soft Tissue Mobilization (IASTM)

• Manual Therapy

• Headaches

• Pain Therapy

We help clients with a wide variety of conditions including:

• Parkinson’s

• Multiple Sclerosis

• Stroke

• Traumatic Brain Injury (TBI)

• Brain Tumor

• Cancer

• Peripheral Neuropathy

• Multi-Systems Atrophy (MSA)

• Progressive Supranuclear Palsy (PSP)

• Lewy Body Dementia

• Corticobasal Degeneration (CBG)

• Gullain Barre Syndrome

• Alzheimer’s Disease

• Concussion

• Imbalance

• Weakness

• Deconditioning

• Difficulty Walking

• Headache

• Pain

• and more